Privacy Policy

Introduction#

This Privacy Notice for LearningSense LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://www.learningsense.org, use our homeschool co-op management platform, or engage with us in other related ways. Questions or concerns? Contact us at support@learningsense.org.

Summary of Key Points#

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make.
• Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
• Do we collect any information from third parties? Yes, in a few cases. Your co-op's Director may add your family's contact details and your children's names, grades, and birth dates before you have an account, so you can be invited (see Section 12). If you sign in with Google, we receive basic profile information. Our payment processor, Stripe, sends us payment status and limited payment details. Where a co-op turns on an import or a connected service, we receive the records the co-op chooses to bring in.
• Who can see your messages? In-app messages, and files attached to them, are visible to the participants in that conversation. Directors can also see co-op-wide, class channel, and group conversation content in their own co-op, but not direct messages between other members. Section 1 explains who else can access messages and how long we keep them.
• How do we process your information? We process your information to provide, maintain, secure, support, and improve our Services, communicate with you, prevent fraud, and comply with law.
• Do we use artificial intelligence tools? Yes. We and our service providers, including AI tools, may process personal information, including children's records entered by Directors or parents, to provide, maintain, secure, support, and improve LearningSense. We do not sell it, and we do not allow it to be used to train third-party AI models. See Section 3 and our Subprocessors page.
• How do we keep your information safe? We have adequate organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
• What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
• How do you exercise your rights? Contact us at support@learningsense.org.
• Do we collect information about children? We do not knowingly collect information directly from children. Parents and guardians may submit information about their own minor children, including health and medical information a program requires, and a co-op's Director may add a child's name, grade, and birth date to invite the family, for enrollment and program management. See our Children's Data (Section 8) and Children's Privacy (Section 12) sections.

1. What Information Do We Collect?#

Personal information you disclose to us

We collect personal information that you voluntarily provide when you register, express interest in our services, participate in activities, or contact us. Personal information collected may include: names, phone numbers, email addresses, usernames, passwords, billing addresses, and contact preferences.

Teacher information. Where a Director invites a Teacher to a co-op, we collect the Teacher's name, email address, and the class assignments and communications associated with their instructional role, and a record of when the Teacher accepted our Terms of Service and this Privacy Notice. Teachers can access only the co-op information necessary to perform that role. For a child's health, safety, and pickup details, Teachers see only the fields the child's parent or guardian has left shared with teachers; all such fields are shared by default. Teachers agree to keep children's and families' information confidential, as described in our Terms of Service.

Second parents or guardians. A Family's main parent or guardian may invite one other adult, such as the child's other parent, to the Family account as a second parent. When inviting, the main parent confirms the second adult is allowed to see the children's information, including health details. A second parent can see the Family's children (including health, allergy, and safety details), schedule, co-op messages, class work, grades, report cards, and invoices. A second parent cannot pay, change anything, or see the main parent's private messages. We collect the second parent's name and email address and a record of when they accepted our Terms of Service and this Privacy Notice. The main parent or the co-op's Director can remove a second parent at any time, and a second parent can leave.

Co-directors. A co-op's owner (the Director who created the co-op) may invite up to five other adults as co-directors. We collect a co-director's name and email address and a record of when they accepted our Terms of Service and this Privacy Notice. Co-directors can see and manage the co-op's families, children, and classes, and the co-op's invoices and cash or check payments. Refunds, payouts, and the co-op's Stripe bank connection stay with the owner. A co-director acts on behalf of the co-op, owes the same confidentiality duties as a Teacher for what they see, and can be removed by the owner at any time.

Messaging content. The Services include in-app messaging between members of a co-op: direct messages between individual members, class channels, group conversations created by the Director, and co-op-wide general and announcement channels. We store the content of these messages, including any files or images attached to them, so that conversations remain available to their participants.

• Who can read what. Everyone in a conversation or channel can read its messages, including messages sent before they joined it. The co-op's Director can also read the co-op-wide channels, class channels, and group conversations in their co-op, but not direct messages between other members. Families and Teachers cannot read conversations they are not part of.
• Attachments. Files attached to messages are kept in private storage and can be opened only by people who can read that conversation, through links that expire.
• Removing messages. The sender can remove their own message, and the Director or a Teacher who runs a channel can remove messages in it. A removed message is hidden in the app but kept in our records until it is deleted as described below.
• How long we keep messages. We keep messages and their attachments while the co-op's account is open, so conversations stay available. When a co-op is deleted, all of its messages and attachments are deleted. When a member's account is deleted, every message that member sent is deleted along with its attachments, and so is every direct-message conversation they were part of.
• Our access. LearningSense personnel, and the service providers and AI tools we use to maintain and support the Services, may access message content only to provide support, maintain and secure the Services, investigate abuse reports, or comply with law. We do not use message content for advertising, and we do not allow it to be used to train artificial intelligence models.

Sensitive Information: When necessary, with your consent or as otherwise permitted by applicable law, we process: health and medical data about enrolled children, which may include allergies, medical conditions, medications, dietary restrictions, emergency contact names and phone numbers, and authorized pickup people that a parent or program requires for safe participation, and student data such as class enrollment records, attendance, and grade levels. A child's health and medical details are entered by the child's parent or guardian, or, where a co-op turns on health and safety records, recorded by the co-op (see Section 8). A Director cannot add health or medical details for a family that has not joined. We use this information only to provide, maintain, secure, support, and improve enrollment and program management. We do not use it for advertising and we do not sell it.

Payment Data. To collect co-op fees and subscription payments, our payment processor collects the financial information needed to process a transaction: bank-account information for bank (ACH) payments and card information for card payments. LearningSense does not store full bank-account numbers or card numbers on its own servers. All payment data is transmitted to and stored by Stripe in accordance with Stripe's privacy notice at https://stripe.com/privacy.

Personal information your co-op gives us

Your co-op's Director, or a co-op administrator acting for the Director, may give us information about you and your children before you have an account, so the co-op can invite you: your name, email address, and phone number, and each child's name, grade, and date of birth. The Director does this by hand or by uploading a spreadsheet, and confirms they got the information from your family for the co-op's enrollment and told you the co-op uses LearningSense. Section 12 explains who can see it, how you can correct or delete it, and when it is deleted automatically. When a co-op brings in records from a spreadsheet or another platform, we process them on the co-op's behalf to set up the co-op, and we do not keep the uploaded file after it has been read.

Information from features your co-op turns on

Some features are optional and work only when a co-op turns them on, and some described here may not be available yet. If your co-op turns them on, we also process:

• Attendance and check-in and check-out: attendance, the times a child is checked in and out, and the names of the adults who drop off and pick up. Check-in does not use fingerprints, face scans, or your device's location.
• Health and safety records: records a program keeps about a child's care, such as immunization records, medication logs, and incident reports. See Section 8.
• Student logins: a student's name, login details, classes, and the work they submit, for a login the parent or guardian creates and controls. For a child under 13, only after the parent gives verifiable parental consent.
• Class work, grades, and records: assignments, submissions, grades, and report cards a co-op keeps.
• Photos and files: photos and files Teachers, Directors, and members share in a class or with the co-op.
• Forms and signatures: answers to forms the co-op creates and electronic signatures on them, with the date and time signed.
• Director notes: notes the Director and co-op administrators keep about a family or student, which the family does not see in the app.
• Text messages: your mobile number, your opt-in choice and when you made it, and a record of the texts we send you.
• Email delivery status: whether an email we send for your co-op was delivered, opened, or bounced, which the co-op's Director can see.
• Calendar feeds: a private link that lets your calendar app show your co-op's schedule. Feeds contain schedule information, not health, safety, or pickup details.
• Volunteer hours and staff records: hours and shifts served and, where a co-op keeps staff records, the status and dates of a volunteer's or staff member's background check, CPR certification, or training, and the files the Director uploads to document them, such as a background-check report or a certificate. We do not run background checks. Uploaded files are kept in private storage, open only through links that expire, and can be seen only by that co-op's Director and co-directors. The co-op is responsible for having the right to collect these files and for using them lawfully.
• Public co-op pages: information about the co-op that the Director chooses to publish, such as its description, classes, fees, schedule, policies, and questions. A Director may also publish photos, short quotes from families (first name and relation only, such as "Sarah, mom of two"), and a team section (adults' names, roles, short bios, and photos), and a Teacher may choose in their own profile to appear with their name, bio, and photo. Public pages never show a child's name, age, grade, health or safety details, or any other record about a child. A photo that shows a child may be published only where the Director confirms, when uploading it, that the child's parent or guardian has given photo and media permission to the co-op, and photos are never captioned with a child's name. The Director confirms that each quote is from a real family that agreed to its posting and that each team member agreed to appear. Anyone may ask us to remove a photo, quote, or team entry that shows them or their child by writing to support@learningsense.org; we remove it within 5 business days, sooner where a child is shown, and we tell the co-op. Photos are deleted when the co-op removes them and when the co-op's account is deleted.
• Request to join forms: when someone who does not have an account fills in a co-op's public Request to join form, we collect what they enter: parent names, email address, phone number, address, children's names and birth dates or grades, their text-message consent choice, and their directory choice, and we show it to that co-op's Director and co-directors so they can respond. A request that is approved becomes a normal family record and follows the rules in this notice for families. A request that is not approved is deleted automatically 90 days after it was sent or declined, whichever is later. If the co-op puts a request on its waitlist, the request is kept until the co-op approves or declines it, or the person who sent it asks us to delete it. Nothing entered on the form is shown to Teachers, to other families, or on any public page.
• Imports and AI-assisted features: some features may use artificial intelligence services to help process information, for example to match spreadsheet columns to our fields. The providers are listed on our Subprocessors page. We do not use your information or your children's information to train artificial intelligence models, and we do not allow our providers to do so.
• Connected services: where a Director connects another service, such as accounting software like QuickBooks, we send it only the information the Director chooses, at the Director's direction (for example, invoice and payment records with family names). We never send children's health and safety information to a connected service.

Information automatically collected

We automatically collect certain information when you visit or use the Services including: Log and Usage Data (IP address, device information, browser type, activity information) and Device Data (information about your computer, phone, tablet, or other device). We also collect information through cookies; see our Cookie Policy.

Support chat. When you are signed in and open the support chat, we send our help center provider, Featurebase, your name, email address, your role (Director, Family, Teacher, or admin), and the co-op you are acting in (its name, plan, and program type), so we can answer you. We never send it children's information, phone numbers, addresses, or payment details. Visitors who are not signed in stay anonymous unless they type their details into the widget.

Information from public sources. To tell programs about LearningSense, we collect the names, roles, and work contact details of program directors and organizations from public sources such as program websites, directories, and public listings, and we may use a service to check that an email address is valid. We use this only to send a small number of emails about LearningSense, each with an unsubscribe link and our postal address, and we stop when you ask. We never collect children's or families' information this way.

2. How Do We Process Your Information?#

We process your information to: facilitate account creation and authentication; deliver services to users; let a co-op invite families it has added; respond to inquiries and offer support; send administrative information including payment receipts, enrollment confirmations, and policy changes; send text messages you have opted in to; fulfill and manage orders including payments and enrollment; enable user-to-user communications; provide the optional features your co-op turns on; send information to a connected service when a Director directs us to; request feedback; maintain, fix, and secure our Services, including fraud monitoring and prevention; evaluate and improve our Services; identify usage trends; and comply with our legal obligations.

Service providers and AI tools. We and our service providers, including artificial intelligence tools, may process personal information, including children's records entered by Directors or parents, to provide, maintain, secure, support, and improve the Services. For example, our team uses AI tools to build and fix LearningSense and to answer support questions, and those tools can read the records in our database when they do that work. We do not sell personal information. We do not use it, and we do not allow our service providers to use it, to train third-party artificial intelligence models.

How we contact you. We send two kinds of email. Service emails are about your account or your co-op: invitations, receipts, invoices and payment notices, reminders, announcements and messages your co-op sends through LearningSense, schedule changes, security and sign-in emails, and notices about these documents. We send them because you have an account or belong to a co-op, and you cannot turn them off while you are a member, except where your co-op or your account settings let you turn off a particular kind. Marketing emails, such as product news and tips, are optional; each one has an unsubscribe link, and we honor an unsubscribe within 10 business days. Any account holder, including a Family or Teacher, may receive marketing email from LearningSense about our own products and services, and can unsubscribe at any time. We never use children's information, health information, or anything a co-op knows about a family to choose who receives marketing or what it says, we never send marketing on behalf of a co-op or anyone else, and we do not let anyone else send marketing through LearningSense.

3. When and With Whom Do We Share Your Personal Information?#

We may share information in specific situations:

• Business Transfers: We may share information in connection with any merger, sale of company assets, financing, or acquisition.
• Other Users in Your Co-op. Information you share within a co-op may be viewed by other members of that co-op according to their role. Directors can view the families, children, teachers, and records within their own co-op. Families can view information made available to them by their Director, such as class rosters and announcements. Teachers can view the class and student information necessary for the classes they teach, limited to the health, safety, and pickup fields each child's parent or guardian has left shared with teachers. Information is not shared across unaffiliated co-ops.
• Messages Within Your Co-op. The content of a message is visible to the participants in that conversation. Directors can additionally view the content of co-op-wide channels, class channels, and group conversations within their own co-op, but cannot view the content of direct messages between other members.
• Families a Director Has Added. Information a Director adds about a family that has not joined yet is visible only to that co-op's Director and co-op administrators and to LearningSense support, as described in Section 12.
• Second Parents and Co-directors. A second parent sees what Section 1 describes for the Family they were invited to. Co-directors see what the Director sees for their co-op, except refunds, payouts, and the Stripe bank connection.
• Service Providers (Subprocessors). We use a small number of companies to host, store, secure, build, maintain, and deliver the Services, send email, provide our help center, and process payments. Some of them are artificial intelligence tools that our team uses to build, maintain, and support LearningSense, and they can read personal information, including children's records, when they do that work. Our service providers process personal information only to provide their service to us. The current list, with what each one does, is on our Subprocessors page. We update that page when we add or replace a provider.
• Services Your Co-op Connects. Where a Director connects another service, we share the information the Director chooses with that service at the Director's direction, as described in Section 1.
• Public Co-op Pages. Information a Director chooses to publish about the co-op on a public page, including photos, family quotes, and team entries, is visible to anyone and may be indexed by search engines unless the Director turns indexing off. Public pages never show a child's name or records, and show a photo of a child only under the rules in Section 1.
• Legal and Safety. We may share information when we believe in good faith that the law requires it, or to protect the safety of a child or another person.

4. Do We Use Cookies and Other Tracking Technologies?#

We may use cookies and similar tracking technologies to gather information when you interact with our Services. These help us maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. How Do We Handle Your Social Logins?#

Our Services offer you the ability to register and log in using your third-party social media account details (such as Google). Where you choose to do this, we will receive certain profile information from your social media provider. We will use the information we receive only for the purposes described in this Privacy Notice.

6. How Long Do We Keep Your Information?#

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. No purpose in this notice will require us keeping your personal information for longer than thirty-six (36) months past the termination of the user's account, except information in records a co-op keeps, described below, which we keep for the co-op until the co-op deletes those records or its account is closed. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. Some specific rules:

• Families a Director added who have not joined: deleted automatically 180 days after the Director added them, or sooner as described in Section 12.
• Messages and attachments: kept while the co-op's account is open and deleted as described in Section 1.
• Account deletion: when you ask us to delete your account, the process described in our Terms of Service (Addition 4) applies, including a 30-day waiting period during which you can cancel the request. Our deletion log keeps the account identifier, email address, and dates, but no children's information or message content. If you created class records for a co-op that is still on LearningSense (attendance and attendance notes, class announcements and their files, class files, and co-op events), they are not deleted with your account. They stay with the co-op and you are removed as their author, but what you wrote or uploaded stays as it is, and our internal records can still connect it to your deleted account. You can ask us to remove information about you from them, as described in our Terms of Service (Addition 4).
• Records a co-op keeps: attendance, class announcements, class files and co-op events, and, where a co-op turns them on, health and safety records, class work and grades, and forms, are kept until the co-op deletes them or its account is closed, even after the person who created them has deleted their account, as described in Section 8 and our Terms of Service (Addition 4).
• Uploaded spreadsheets: not kept after they have been read.
• Request to join forms: a request that is not approved is deleted automatically 90 days after it was sent or declined, whichever is later; a waitlisted request is kept until the co-op decides or the sender asks us to delete it.
• Support conversations: kept by our help center provider so we can refer back to them if you contact us again; you can ask us to delete them at any time by writing to support@learningsense.org.
• Payment records at Stripe: Stripe keeps records of payments and payouts for as long as its own legal duties require, even after your LearningSense account is deleted; our deletion removes our copy, not Stripe's.
• Signed forms and waivers: kept by the co-op as its record, as described in Section 8 and our Terms of Service (Addition 4), even after the family's account is deleted.
• Backups: deleted information can remain in encrypted backups for a limited time until those backups are overwritten.

7. How Do We Keep Your Information Safe?#

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

8. Children's Data and Parental Consent#

LearningSense is intended for use by adults. Only individuals 18 years or older may create their own account. A child can have a login only if LearningSense offers student logins, the child's co-op turns them on, and the child's parent or guardian creates it, as described in Section 12. We do not knowingly collect personal information directly from a child except through a login a parent or guardian has created and approved.

Our platform exists to help co-ops, Mother's Day Out and Parents Day Out programs, and enrichment communities manage the enrollment of minor children. A parent or legal guardian (a "Family" account holder) may submit information about their own minor children for the purpose of enrollment and program management. This information may include a child's first and last name, age, date of birth, grade level, T-shirt size, attendance, enrollment history, photo/media consent, and, where a program requires it, health and safety information such as allergies, medical conditions, medications, dietary needs, emergency contact names and phone numbers, and authorized pickup people. Before a parent joins, a co-op's Director may add a child's name, grade, and date of birth to invite the family, as described in Section 12.

By submitting a child's information, or by confirming information a Director added, the account holder represents that they are the child's parent or legal guardian and consents to LearningSense storing and processing that information as described in this Privacy Notice and in our Children's Privacy (COPPA) section below.

As administrators of their own co-op, Co-op Directors and co-op administrators have access to the complete profile of any child enrolled in that co-op, including health, safety, and emergency contact information, for program safety and administration purposes. That access covers every enrolled child in the co-op, including children in classes taught by other Teachers, and is not limited by the per-field visibility choices a Family may set for what Teachers can see. Teachers agree to keep what they see confidential.

Health and safety records a co-op keeps. Where a co-op turns on health and safety records, such as immunization records, medication logs, and incident reports, those records are kept by the co-op, which is responsible for them and decides who in the co-op can see them. The child's parent or guardian can see their own child's records in their account. Laws that apply to the co-op, such as child-care licensing rules, may require it to keep some records for a set time. If you ask to delete a record the co-op is required to keep, we will tell you and the co-op.

Photos. We ask each parent or guardian for a photo and media choice for their child, and co-ops agree to honor it when sharing photos inside the co-op and on the co-op's public page. A parent or guardian can change that choice at any time in their account and can ask us to remove a photo of their child from a public page at any time, as described in Section 1.

A parent or guardian may review, correct, or request deletion of their child's information at any time from their account or by contacting support@learningsense.org, including information a Director added before the parent joined. If we learn that we have collected personal information from a child in a manner not permitted by this notice, we will delete that information promptly.

9. What Are Your Privacy Rights?#

You may review, change, or terminate your account at any time.

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us at support@learningsense.org.

Opting out of marketing: You can unsubscribe from marketing email at any time by clicking the unsubscribe link in the email or by writing to support@learningsense.org. Unsubscribing does not stop service emails about your account or your co-op, described in Section 2.

Text messages: We send text messages only to a mobile number whose owner has opted in, and a number a Director adds or imports is never texted until its owner opts in. Agreeing to texts is not a condition of using LearningSense. Reply STOP to any text to stop receiving them, or HELP for help, or turn texts off in your account settings. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.

Account Information: You can log in to your account settings to review or change your information. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, subject to our retention obligations.

10. Controls for Do-Not-Track Features#

Most web browsers include a Do-Not-Track ("DNT") feature or setting. As there is currently no uniform technology standard for recognizing and implementing DNT signals, we do not currently respond to DNT browser signals. California law requires us to disclose this; because there is no industry or legal standard for honoring DNT signals, we do not respond to them at this time.

11. Do United States Residents Have Specific Privacy Rights?#

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you.

We only collect sensitive personal information as defined by applicable privacy laws or with your consent. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

Retention: Categories A, B, C, D, F, H, I, J, and L: as long as the user has an account, and then as described in Section 6. Information a Director adds about a family that has not joined: 180 days after it was added. Request to join forms that are not approved: 90 days after they were sent or declined; waitlisted requests until the co-op decides.

Your Rights include: right to know whether we are processing your personal data; right to access your personal data; right to correct inaccuracies; right to request deletion; right to obtain a copy of previously shared data; right to non-discrimination; right to opt out of targeted advertising or sale of personal data. To exercise these rights contact support@learningsense.org.

California "Shine The Light" Law: California Civil Code Section 1798.83 permits California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes. Submit requests in writing to support@learningsense.org.

12. Children's Privacy (COPPA)#

Children do not use LearningSense on their own. Accounts are for adults. A child can have a login only if LearningSense offers student logins, the child's co-op turns them on, and the child's parent or guardian creates the login from their own Family account. For a child under 13, the parent or guardian must first give verifiable parental consent through their Family account. We do not knowingly collect personal information directly from a child under 13 without that consent, and if we learn that we have, we delete it promptly.

Where children's information comes from. Information about a child comes from the child's parent or guardian, or from the child's co-op: its Director, a co-op administrator acting for the Director, or a Teacher or staff member the co-op authorizes (for example, when they record attendance). Where a co-op turns on student logins, it can also come from the child's own use of the features the parent has approved. For information a co-op provides, the co-op is responsible for it and decides how it is used, and LearningSense stores and processes it on the co-op's behalf.

Families a Director adds before the parent joins. A Director may add a family before the parent has an account, by hand or from a spreadsheet, so the parent can be invited. Only these details can be added this way: the parent's name, email address, and phone number, and each child's name, grade, and date of birth. The Director confirms that they got this information from the family for the co-op's own enrollment and that they told the family the co-op uses LearningSense. Until the parent joins and confirms each child:

• only the co-op's Director and co-op administrators, and LearningSense support, can see it;
• it is not shown to Teachers, to other families, or on any public page;
• the child cannot be enrolled, invoiced, or charged;
• we do not send the parent text messages, and we email the parent only invitations to join that the Director chooses to send; and
• no health, medical, allergy, medication, dietary, emergency contact, or pickup information can be added for the family.

When the parent joins, they see what the Director entered and can correct it, remove a child who is not theirs, or decline. A child's information becomes part of the parent's account only after the parent confirms they are the child's parent or legal guardian and gives consent. Anything the parent removes or declines is deleted right away. If the parent has not joined and confirmed, we delete the family's and children's information automatically 180 days after the Director added it, and the Director can delete it sooner at any time. A parent or guardian can have this information deleted without creating an account by writing to support@learningsense.org.

Parents' choices and our limits. A parent or guardian can review, correct, or delete their child's information at any time from their account or by writing to support@learningsense.org. We use children's information only to provide, maintain, secure, support, and improve the co-op's enrollment, classes, billing, communication, and the other features the co-op turns on. We never sell it, never use it for advertising, and never use it, or allow our service providers to use it, to train artificial intelligence models. We share it only as described in our Privacy Policy, including with the service providers listed on our Subprocessors page that help us run LearningSense, some of which are artificial intelligence tools. LearningSense complies with applicable children's privacy laws, including COPPA.

13. Do We Make Updates to This Notice?#

We may change this Privacy Notice at any time. A change takes effect when we post it, or on a later date we state, and the "Last Updated" date at the top of this notice will show when it last changed. For a material change, we will also tell you by email or by a notice in the app. Continuing to use the Services after a change takes effect means you accept it. If you do not agree, stop using the Services and cancel your account. We will ask for your consent before we use personal information we already hold in a materially different way than this notice described when we collected it. Our Terms of Service, Addition 8, explains how changes work.

14. How Can You Contact Us About This Notice?#

If you have questions or comments about this notice, contact our privacy contact:

LearningSense LLC
Privacy contact
Email: support@learningsense.org
Phone: 806-265-7994
2057 104th St, Lubbock, TX 79423, United States

15. How Can You Review, Update, or Delete the Data We Collect From You?#

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, contact us at support@learningsense.org.