Safety and privacy
Kids' information, handled with care
Programs trust us with children's allergies, medications and pickup details. Here is exactly who can see what, in plain words.
Parents stay in charge of their children's information
- A parent gives consent before their child can be enrolled, and we keep a record of it.
- Health, allergy and pickup details are entered by the child's parent. A director can't add health details for a family that hasn't joined.
- Parents choose which health and pickup details teachers can see. Everything is shared by default, and a parent can turn off any of it at any time.
- Public program pages never show children's information.
Everyone sees only what their role needs
- Directors see each child's full profile. Teachers see the details a parent has left shared, for the children in their classes.
- A second parent the main parent invites can view the family's children, schedule, class and program messages, class work, grades, report cards and invoices. They can't pay or change anything.
- Co-directors (up to 5) help manage families, classes, invoices and check and cash payments. Refunds, payouts, the bank connection and the plan stay with the program's owner.
- Each program's information is kept separate from every other program.
Messages stay where they belong
- Direct messages are only for the people in them. Directors can't read other members' direct messages.
- Files attached to messages are kept in private storage and open only through links that expire.
- We don't use messages for advertising, and we don't allow them to be used to train AI models.
Staff records and signed forms
- Staff background checks, CPR and training records are kept in private storage. Only the program's director and co-directors can open them.
- We don't run background checks ourselves. The program decides what to collect.
Payments
- Stripe processes bank and card payments. We never store full bank account or card numbers.
- Families pay exactly what the program charges. They never pay a fee to LearningSense.
Join requests
- Requests from the public join form are seen only by that program's director and co-directors, never by teachers, other families or the public.
- A request that isn't approved is deleted 90 days after it was sent or declined. Waitlisted requests are kept until the program decides.
The fine print
This page is a plain summary. The full details are in our Privacy Policy, Terms of Service and list of service providers.
Questions? Email support@learningsense.org. Rachel and Josh read every one.
Safety tools are on every plan
Staff background checks and CPR and training records with expiry alerts come free, even on the Free plan.
Free for up to 10 families. No payment info needed to start.